Can't find the answers to your questions in our support center? The Hatchlings team would be happy to assist you! There are two ways to reach out to us:
- Email us directly at firstname.lastname@example.org. If you contact us this way, please be sure to include your Hatchlings ID.
Our team is small, so you may not hear back from us right away, but most messages receive a reply within 24 hours. If you contact us during the weekend or a holiday, wait times may be a little longer.
I'm having a problem with the game and I need help!
When you write to us, please include as much detail about your problem as possible, especially information about the device and browser you're using to play the game. Not sure what you should include in your message? Check out our article on how to report a problem in a helpful way.
As always, thank you for playing Hatchlings. We look forward to assisting you!